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- Operates an inpatient substance abuse service. Support and self-help programs. Specialized service for the deaf and hard-of-hearing and for individuals with dual diagnosis.
The HEAP Cooling benefit will open April 15, 2026.
The HEAP Cooling benefit will close on June 5, 2026.
The Regular HEAP Benefit closed on April 10. 2026.
The Emergency HEAP Benefit closed on April 24, 2026.
The Heating Equipment Repair or Replacement Benefit closed on April 10, 2026.
The Heating Equipment Repair or Replacement Benefit closed on April 10, 2026. Provides financial assistance to help low-income households meet home energy costs.
Regular Benefits range from $20 to $500. Amounts depend on income, age of household members, energy costs, and shelter situation. Typically it is a one-time only benefit during the program year. Emergency Benefits are available for persons who are eligible for HEAP and have an energy-related emergency such as a power shutoff, less than tank oil, kerosene or propane or have less than 10 days' supply of wood, pellets or coal. Applicant households must meet a resource test. Benefit amounts vary. Typically it is a one-time only benefit during the program year.
Heating Equipment Repair or Replacement Benefits are available to repair or replace a furnace, boiler, or other direct heating equipment necessary to keep the home's primary heating source working. Must own and reside in the home and be 60 years old or above to qualify.
Cooling Assistance Benefits are available to purchase and install an air conditioner or a fan to help keep the home cool. Individuals must have already received a regular benefit greater than $21 and have a documented medical condition that is exacerbated by heat.
Clean and Tune Benefits are available to clean the household's primary heating equipment, but may also include chimney cleaning, minor repairs, installation of carbon monoxide detectors or programmable thermostats, if needed, to allow for the safe, proper, and efficient operation of the heating equipment. Benefit amounts are based on the actual cost incurred to provide clean and tune services, up to a maximum of $400.Seniors ages 60 years or older can contact HEAP through the Department of Aging at 315-349-3484 to request a mail-in application.
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- Supports cooperation between service recipients, families, service providers, City, County, State and Federal authorities* Sponsors and promotes education and training to advance evidence based practices* Assesses and plans for the behavioral healthcare needs of County residents* Develops appropriate service capacity and access to services through selected funding of behavioral healthcare services and oversees program performance and outcomes* Promotes public understanding of behavioral health disabilities to reduce stigma and promote meaningful and productive community involvement for those with these disabilities
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- Offers programs to help adults improve their English. Classroom instruction and distance education options. Transition support for entering career & technical programs or other educational institutions/employment opportunities.
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- Offers an array of services through the commissioners office that includes: Youth Outreach & Violence Prevention Pathways to Peace Rochester Public Market* Offers an array of services through the Bureau of Recreation office that includes: R-Centers, field trips, team sports, martial arts, water activities, arts and crafts. Child care instruction for school age children. Seasonal day camps. Homework assistance. Seasonal, part-time jobs. Summer camp information. Recreation on the move program (City of Rochester move vehicle brings recreation to undeserved neighborhoods).
- Accepts donations of many types of vehicles, including cars, trucks, vans, SUVs, boats, motorcycles, RVs, snowmobiles, jet skis, heavy equipment, farm equipment, tractors.
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- Provides access to support programs available through the New York State Department of Health including: Children's Health Home: care management addressing chronic medical, mental health, substance abuse, behavioral health, and developmental needs. Consumer Directed Personal Assistance (CDPAP): a Medicaid service that allows people with chronic conditions with or without developmental disabilities who need aid or nursing care to hire and train attendants to provide care.
