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Offers conflict resolution skills including, but not limited to, learning different conflict management styles, active listening skills, reflecting, dealing with emotions, and understanding other points of views. These skills are attained by mediator skills training, peer mediation training, family trainings, and group facilitation.

Works with students, teachers and staff by providing age-appropriate training in communication, conflict resolution, violence prevention, victim awareness and empathy, anger management and mediation. The programs address the basic communication problems shared by many youth, assisting them to develop fundamental life skills.

Provides individuals, families, and organizations with constructive ways to resolve conflict through communicationPromotes safe and stable living environments for children at risk of abuse and/or neglectPresents individuals with decision-making skills and positive alternatives to violenceBroadens community understanding and acceptance of Alternative Dispute Resolution

Provides neutral alternative dispute resolution programs to help people solve conflicts, no matter the situation or setting. The Center does not provide direct legal representation or advocacy services but can provide referrals to the agencies providing these services. Mediation can:

• Help parties with civil and family legal issues who are looking for an alternative to court
• Help couples looking to get divorced and or separated
• Help landlords and tenants work out non-emergency issues
• Help parents and schools agree on special education matters
• Help employees and employers resolve conflict
• Help neighbors restore harmony in the community
• Help families handle issues with teens, siblings, and aging adults
• Help parents work out custody and visitation arrangements

Services are offered virtually, over the phone, and in person. In addition to mediation programs, the Center collaborates with local civil legal services providers to offer holistic legal services for victims of crime in Erie, Niagara, and Genesee Counties. Center staff will work with victims to identify legal issues and to discuss pathways to achieving justice. The Center also offers Education and Training workshops that provide skills-based trainings, consultation, and coaching services.

In a four-session conflict resolution program for second graders, trained prevention educators use role play, stories, games, and music to help students learn skills to recognize angry feelings and resolve conflicts peacefully. Students learn to verbalize through "I" messages, control frustrations with "cool off" techniques and find verbal solutions to prevent aggressive behaviors.

Provides confidential community mediation services to help parties discuss issues, consider options, create their own solutions, and make decisions about next steps. Parents can discuss custody and visitation issues and develop parenting plans, mediation can help schools and parents resolve special education issues, couples can discuss separation and divorce.

Provides information about the Disease Concept of Addiction, characteristics, effects and consequences. Also offers a 12 week Anger Management/Conflict Resolution Psycho-Educational Series. Classes are conducted in both English and Spanish.

The Anti-Bullying Initiative is designed to raise awareness, prevent and reduce bullying. It provides youth with opportunities to learn about bullying and how to respond to prevent and decrease bullying in their schools.

Provides evaluation, psychotherapy and counseling for diverse populations. This includes group/individual/marital/family therapy, acculturation and counseling for the new immigrant, multicultural workshops, multicultural support groups, and psuciatric examinations and psychotropic medication, anger management, confilct resolution and workshop series.

Provides counseling services to adults, children, teens, couples and families. Individual counseling services include treatment for substance abuse, trauma, problem gambling prevention/care, abuse survivors, anxiety, depression,PTSD, impulsive behavior disorders, anger management, etc. Group counseling services include confict resoultion, parenting skills, psychoeductioanl groups, relapse prevention, support groups for men, women & children, etc.

Works with students, teachers and staff, by providing age-appropriate training in communication, conflict resolution, violence prevention, victim awareness and empathy, anger management and mediation. The programs address the basic communication problems shared by many youth, assisting them to develop fundamental life skills to ensure success as they grow into their adult lives. Provides mediation services.

Primary grade level students engage in a series of classroom presentations to develop healthy social emotional skills such as tolerance, respect, communication, decision making, personal safety, and conflict resolution. Program services are provided in two curriculum formats: Too Good For Violence and Teaching Kids to Care. For students needing additional support, Ripple Effects is an individualized computer based program which covers non-academic issues that may be getting in the way of school success.

Promotes non-violent conflict resolution techniques to educators, parents and young people workshops on conflict resolution concepts, communication, affirmation, mediation, bullying prevention, creative problem solving and bias awareness.

Provides a puppet performances for pre-K school children that promotes mental health, prevent substance abuse, address gang involvement and teach conflict resolution.

A conflict resolution program providing training and on-going supervision for students of all ages interested in peer mediation.

Provides numerous types of training workshops and consultations in conflict resolution, prejudice reduction, and leadership development for teachers, students, and organizations all through its national and regional offices.

Provides support services to women who are affected by the incarceration of their spouse or significant other, and are caring for their children. These women can access peer support, receive counseling, and attend a unique weekend workshop, Loving Out Loud, which focuses on relationships with incarcerated men and solutions-based counseling.

Provides support to fathers who are getting ready to be released from jail,are ex-offenders, or on probation and want to be a better dad and provider to the family. The program identifies each father's challenges and links them to community resources. Participants attend a 12-session workshop where they will learn, practice and strengthen specific parenting skills, communication, conflict resolution, anger management, including financial literacy training, pre-job skills, resume writing, interviewing skills, and employment support to help improve their economic stability.

Provides support to fathers who are getting ready to be released from jail,are ex-offenders, or on probation and want to be a better dad and provider to the family. The program identifies each father's challenges and links them to community resources. Participants attend a 12-session workshop where they will learn, practice and strengthen specific parenting skills, communication, conflict resolution, anger management, including financial literacy training, pre-job skills, resume writing, interviewing skills, and employment support to help improve their economic stability.

Helps resolve and prevent racial and ethnic violence and disorder, and to diffuse potentially explosive situations in schools and communities through mediation and conflict resolution. This regional office services New Jersey, New York, Puerto Rico and Virginia.

Provides specialized meditation for disputes that include students with disabilities, parents/guardians of children who are receiving early childhood intervention services, agricultural mediation, and conflict coaching to assist individuals with one-on-one strategizing for conflict resolution.

Offers conflict resolution skills including, but not limited to, learning different conflict management styles, active listening skills, reflecting, dealing with emotions, and understanding other points of views. These skills are attained by mediator skills training, peer mediation training, family trainings, and group facilitation.

Provides mediation, conciliation, lemon law arbitration, and youth programs involving peer mediation, and restorative justice services.

Teaches children, in grades K-3, character education and social skills through directed lessons, songs, multi-cultural puppets, stories and activities. Cultural diversity, anger management, conflict resolution, strategies for dealing with bullies and the understanding of emotions are some of the issues that are addressed. Training, in the areas of alcohol, drugs and violence prevention is available. This program is available to schools and agencies.

Trainers design and facilitate age-appropriate training agendas, tailored to clients' content and schedules, to encourage application of skills to real-life situations.Workshops and trainings include: mediation skill training managing conflict in the workplace peer mediation training adult conflict management workshops in-service presentations volunteer mediation training (offered as needed)Conflict management workshops for children, youth and adults help build skills for successfully managing conflict and difficult conversations.Mediation skill training focuses on conflict theory and skill development needed for mediating conflict in the workplace.In addition to specific training agendas, agendas can be customized to meet businesses' and agencies' needs. Call for details.