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Provides negotiated budget agreements and direct payments to landlords, utility companies, and pharmacies along with trouble-shooting to help people avert eviction, utility shut-off, hunger or medicine shortage. Also provides guidance on household budgeting and energy conservation and information and referrals to other agencies that might best assist with a client’s needs, including assistance with applying for HEAP or other benefits as eligible.

Assists individuals and families who are at risk of homelessness due to an eviction notice or utility issues or help in avoiding foreclosure. Services include landlord mediation, utility company mediation, referrals, access to safe and affordable transitional housing. Households are counseled on restructuring debt, establishing reinstatement plans, foreclosure prevention strategies, loan forbearance, management of household finances, obtaining rental subsidies, landlord and renter rights, the eviction process and locating alternative housing. Financial assistance also consists of security deposit assistance, rent payment assistance, and assistance with back utilities and back rent. Transitional housing is located in Almond and is only for individuals or families who are facing homelessness.

Provides negotiated budget agreements and direct payments to landlords, utility companies, and pharmacies along with trouble-shooting to help people avert eviction, utility shut-off, hunger or medicine shortage. Also provides guidance on household budgeting and energy conservation and information and referrals to other agencies that might best assist with a client’s needs, including assistance with applying for HEAP or other benefits as eligible.

Provides mediation assistance to help individuals work with utility companies to avoid shut-offs. This program offers no monetary assistance.

Provides free information, referrals, advice, and representation to persons who have received utility disconnect notices, whose utility has already been disconnected, who have been denied Emergency Utility Assistance or HEAP through ECDSS, or who have another utility related issue. If denied, applicants should get their denial in writing then call the Utility Disconnection Hotline for possible representation. The applicant has 60 days from the date of denial to request a Fair Hearing.