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Provides free wireless phone service to low-income individuals who qualify.

Provides qualified customers with high-speed internet at an affordable price. The program has no contracts, data use caps or hidden fees. New customers can complete our online application and select between:Spectrum Internet Assist: Includes 50-Mbps high-speed internet, parental controls, Security Suite and an internet modem for $25 per month. An additional discount may reduce your cost to $15. ORSpectrum Internet Advantage: Includes 100-Mbps high-speed internet, parental controls, Security Suite and an internet modem for $30 per month for 1 year.Existing Spectrum Internet Assist customers may qualify for an additional benefit. Find out more.To submit your information by mail, please download and print the PDF version of the form (English | Espanol).

*Offers free internet for 60 days to households with K-12 or college students.

Provides help to individuals and families with basic needs during an emergency or crisis situation. Services include emergency food, and utility or rent payment assistance.

Involved in many programs to prevent subsurface discharges that have the potential to threaten our groundwater resources. They include the Petroleum Bulk Storage program, Toxic and Hazardous Materials Storage Program, Sewer Connection Program and closure of On-Site Sanitary Systems, monitoring inactive hazardous waste sites and the Underground Injection Control program (UIC). Nassau County has initiated a septic system replacement program for residents and small businesses -- Septic Environmental Program to Improve Cleanliness (SEPTIC). The SEPTIC program will provide grant funding to eligible recipients to replace a conventional or failing septic system with an innovative and alternative onsite wastewater treatment system. Nassau County is offering grants up to $20,000 for homeowners or small businesses to install state-of-the-art nitrogen reducing septic systems. This grant is available to residents in non-sewered areas of Nassau County. For more information or to apply, please visit www.nassaucountyny.gov/septicreplace. Call for detailed information.

To build New York State's digital infrastructure and connect all New Yorkers through the internet.

Government assistance program that helps income eligible customers save money on their phone bills and stay connected to emergency and community services, friends, and family.

Lifeline is a federal program dedicated to making phone and internet service more affordable for low-income households. This benefit provides eligible consumers with a monthly discount of up to $9.25. Consumers living on Tribal lands are eligible for an enhanced discount of up to $34.25 per month.

Provides in-person customer service assistance for any National Fuel related questions, concerns, issues, or special programs as listed below. National Fuel offers a number of payment assistance programs, special protections, and programs for special needs to help make managing utility bill payments easier. More detailed information available at https://www.nationalfuelgas.com/utility/forHome/residential_resources.aspx Low Income Usage Reduction Program (LIURP): Offers a heating system check, an energy audit, installation of weatherization, infiltration reduction, natural gas usage reduction measures, and consumer education. Program is for houses with highest levels of consumption. Customers are referred to this program internally. Eligible customers must have an active account and 12 months of uninterrupted service prior to measures. Conservation Incentive Program: Residential customers in the WNY service area can get a number of rebates when appliances are replaced with energy-efficient models. Non-residential customers can get rebates for rentals or business and save money through fixed or customized rebates on select energy-efficient equipment upgrades, regardless of natural gas consumption. Discounts are offered on appliances such as furnaces, water heaters, boilers, and gas dryers. Budget Plan: Divides a customer's estimated annual bill by 12 to establish a more predictable monthly payment amount. Also offers a 10-month budget plan covering September through June. Direct Pay: Pay directly from checking or savings account automatically on the day bill is due. This plan eliminates the need to write checks and buy stamps. Online Services: Receive and pay bills, view account history, submit a meter reading, enroll in the Budget Plan, and more, all electronically. Submit Meter Readings: Report meter readings anytime by calling 888-634-7323 or visiting nationalfuelgas.com Special Protections: For New York customers residing in households where all residents are age 62 or older, 18 or younger, blind or disabled, special protections are available to ensure that the heat stays on in the winter. Neighbor for Neighbor Heat Fund: Home-heating assistance program which provides low-income Western New Yorkers with a one-time yearly cash grant of up to $400 to help prevent disconnection of their utility service, pay current or past due energy bills (excluding electric utilities), or purchase home heating fuel of any kind. Hospitalized Customer Assistance Plan: Provides a 30-day bill-payment extension if there is an anticipated a hospital stay of 10 or more days. Extra Security Plan: Eligible customers can receive an extra measure of security if retired or permanently disabled by coordinating bill due dates to coincide with the arrival of income checks to allow for timely payment. Statewide Low Income Program (SLIP): Customers who receive Home Energy Assistance Program (HEAP) grants are also automatically enrolled in the Statewide Low Income Program (SLIP), a program that provides monthly discounts on gas delivery charges. The discount amount is based on the amount of the HEAP grant they receive. Any National Fuel Gas customers receiving HEAP are automatically enrolled into SLIP with the respective tier-based credit beginning on the next month’s bill. If You're Out of Work: Offers advice on programs and assistance available to you if you are unemployed or expecting a layoff. Third-Party Notification: Customers can designate a third party to receive any reminder or shut-off notices that may come as a result of forgetting to pay a bill. Assistance Referrals: Provides referrals to community services to help resolve payment problems. Works together with social service agencies to help determine eligibility for various public programs. Smell Gas, Leave Fast: If you smell rotten eggs, it could be a natural gas leak. Leave the premise immediately and contact National Fuel from a different location at 1-800-444-3130, available 24 hours a day, 7 days a week.

Provides in-person customer service assistance for any National Fuel related questions, concerns, issues, or special programs as listed below. National Fuel offers a number of payment assistance programs, special protections, and programs for special needs to help make managing utility bill payments easier. More detailed information available at https://www.nationalfuelgas.com/utility/forHome/residential_resources.aspx Low Income Usage Reduction Program (LIURP): Offers a heating system check, an energy audit, installation of weatherization, infiltration reduction, natural gas usage reduction measures, and consumer education. Program is for houses with highest levels of consumption. Customers are referred to this program internally. Eligible customers must have an active account and 12 months of uninterrupted service prior to measures. Conservation Incentive Program: Residential customers in the WNY service area can get a number of rebates when appliances are replaced with energy-efficient models. Non-residential customers can get rebates for rentals or business and save money through fixed or customized rebates on select energy-efficient equipment upgrades, regardless of natural gas consumption. Discounts are offered on appliances such as furnaces, water heaters, boilers, and gas dryers. Budget Plan: Divides a customer's estimated annual bill by 12 to establish a more predictable monthly payment amount. Also offers a 10-month budget plan covering September through June. Direct Pay: Pay directly from checking or savings account automatically on the day bill is due. This plan eliminates the need to write checks and buy stamps. Online Services: Receive and pay bills, view account history, submit a meter reading, enroll in the Budget Plan, and more, all electronically. Submit Meter Readings: Report meter readings anytime by calling 888-634-7323 or visiting nationalfuelgas.com Special Protections: For New York customers residing in households where all residents are age 62 or older, 18 or younger, blind or disabled, special protections are available to ensure that the heat stays on in the winter. Neighbor for Neighbor Heat Fund: Home-heating assistance program which provides low-income Western New Yorkers with a one-time yearly cash grant of up to $400 to help prevent disconnection of their utility service, pay current or past due energy bills (excluding electric utilities), or purchase home heating fuel of any kind. Hospitalized Customer Assistance Plan: Provides a 30-day bill-payment extension if there is an anticipated a hospital stay of 10 or more days. Extra Security Plan: Eligible customers can receive an extra measure of security if retired or permanently disabled by coordinating bill due dates to coincide with the arrival of income checks to allow for timely payment. Statewide Low Income Program (SLIP): Customers who receive Home Energy Assistance Program (HEAP) grants are also automatically enrolled in the Statewide Low Income Program (SLIP), a program that provides monthly discounts on gas delivery charges. The discount amount is based on the amount of the HEAP grant they receive. Any National Fuel Gas customers receiving HEAP are automatically enrolled into SLIP with the respective tier-based credit beginning on the next month’s bill. If You're Out of Work: Offers advice on programs and assistance available to you if you are unemployed or expecting a layoff. Third-Party Notification: Customers can designate a third party to receive any reminder or shut-off notices that may come as a result of forgetting to pay a bill. Assistance Referrals: Provides referrals to community services to help resolve payment problems. Works together with social service agencies to help determine eligibility for various public programs. Smell Gas, Leave Fast: If you smell rotten eggs, it could be a natural gas leak. Leave the premise immediately and contact National Fuel from a different location at 1-800-444-3130, available 24 hours a day, 7 days a week.

Expands access to internet service by ensuring large internet service providers offer affordable options for high-speed internet to low-income customers, and by investing in continued broadband deployment throughout the state

Provides financial relief to low-income New York households by making their electric and/or natural gas utility bills more affordable through monthly bill discounts.

information and assistance applying for: STAR IT 214 Tax rebate cable TV discounts telephone lifeline Food Stamps/SNAP HEAP other programs as available

Assists income-eligible National Grid gas customers with managing home energy bills by providing a monthly bill credit based on the customer's HEAP benefit, family size, income, energy costs and the presence of a vulnerable household member. Includes automatic enrollment in the Budget Plan, unless customer opts out. Program replaces the company's Residential Reduced Rate Program and goes into effect January 1, 2018.

Free cell phone services for those who qualify.

Offers financial assistance and education to low income customers. Provides information on budget planning, payment plans, energy efficiency strategies, arrears forgiveness, referrals to appropriate resources and case management.

Search HERE for service providers in your zip codeThe Affordable Broadband Act (ABA), codified in NY General Business Law, requires internet service providers (ISPs) in New York State, with limited exceptions, to offer reduced-cost plans to qualifying households.Under the ABA, ISPs who are not exempted from the program are required to offer qualifying households broadband service at no more than $15 per month for at least 25 Mbps of service. If an ISP offers a $20 per month plan for high-speed broadband service of at least 200 Mbps they are considered in compliance with the law. An ISP is not required to offer both plans. No bundles, additional fees, or taxes are allowed to be required or charged by the ISP.Non-exempt ISPs are required to offer reduced-cost options for all connections of any speed over fixed wireless, wireline, or satellite services. ABA does not include reduced-cost plan options for mobile or dial-up services.New Yorkers can qualify for these broadband plans if their household participates in any of the following programs:Free or reduced-priced lunch through the National School Lunch ProgramSupplemental Nutrition Assistance ProgramMedicaidSenior citizen rent increase exemptionDisability rent increase exemptionAffordability benefit from a utility

A project of T-Mobile providing free internet, free mobile hotspots, and 100GB of data per year for 5 years to students in grades K-12 who are on the National School Lunch Program. Program is meant to help close the homework gap by ensuring that lack of internet access is not a barrier to any child's education.

A federal grant program that assists income-eligible households in paying for energy costs, repairs, and weatherization.

Personal Emergency Response Systems (PERS) units allow an individual to contact emergency help by pushing a button. PERS units provide peace of mind for individuals who may live alone or be at risk of falling. Units are provided at a reduced cost for individuals aged 60+.