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Heating Equipment Repair/Replacement (HERR) opened 12/11/25. Currently the HERR program is open for homeowners who are 60+ years old only.HEAP opened 12/1/2025Helps low-income households supplement high costs of home energy. Households may be eligible for; single annual benefit (regular HEAP) based on the household's method of heating emergency benefits benefits for heating repair and replacementWHERE to apply: TOMPKINS COUNTY DEPT OF SOCIAL SERVICES: Households receiving recurring Temporary Assistance or Food Stamps (SNAP) and anyone not meeting applicant requirements for County Office for the Aging. COUNTY OFFICE FOR THE AGING: Households with persons age 60 and over OR receiving SSI, Social Security Disability (SSD) or Veterans' Benefits, but not receiving recurring Temporary Assistance or SNAP (Food Stamps) benefits. Heating Equipment Repair/Replacement(HERR) open year roundHEAP Cooling funds 2026 opens 4/15/26-6/22/26 or until funds are exhausted. The Cooling program ends June 22nd or as soon as funds are depleted, whichever comes first.Air conditioning units dispersed on a first come-first served basis. Program ends in August or as soon as funds are depleted, whichever comes first.Households with these situations do not qualify for the program: have a working air-conditioner less than five years old received a HEAP funded air-conditioner in the last 5 years live in ineligible housing such as subsidized housing with heat included do not meet the medical or income guidelinesCall the DSS HEAP unit, 607-274-5264, for screening.

Provides financial assistance to help low-income households meet home energy costs.Regular Benefits range from $20 to $500. Amounts depend on income, age of household members, energy costs, and shelter situation. Typically it is a one-time only benefit during the program year.Emergency Benefits are available for persons who are eligible for HEAP and have an energy-related emergency, such as a power shutoff, less than ¼ tank oil, kerosene, or propane, or less than ten days' supply of wood, pellets, or coal. Applicant households must meet a resource test. Benefit amounts vary. Typically it is a one-time only benefit during the program year.Heating Equipment Repair or Replacement Benefits are available to repair or replace a furnace, boiler, or other direct heating equipment necessary to keep the home's primary heating source working.Cooling Assistance Benefits are available to purchase and install an air conditioner or a fan to help keep the home cool. To qualify, individuals must have already received a regular benefit greater than $21 and have a documented medical condition that is exacerbated by heat.Clean and Tune Benefits are available to clean the household's primary heating equipment but may also include chimney cleaning, minor repairs, installation of carbon monoxide detectors or programmable thermostats, if needed, to allow for the safe, proper, and efficient operation of the heating equipment. Benefit amounts are based on the actual cost incurred to provide clean and tune services, up to a maximum of $400.

A federally funded, seasonal program which helps low income families, seniors and individuals with a permanent disability, with the following benefits: Regular HEAP helps with financial assistance for the payment of the primary fuel source, Emergency HEAP helps low income families or individuals who are facing a heat or heat-related energy emergency and do not have resources to resolve the situation. Furnace Repair/Replacement HEAP helps low income homeowners repair or replace furnaces, boilers and other direct heating components necessary to keep the home primary heating source functional.

A federally funded, seasonal program which helps low income families, seniors and individuals with a permanent disability, with the following benefits: Regular HEAP helps with financial assistance for the payment of the primary fuel source, Emergency HEAP helps low income families or individuals who are facing a heat or heat-related energy emergency and do not have resources to resolve the situation. Furnace Repair/Replacement HEAP helps low income homeowners repair or replace furnaces, boilers and other direct heating components necessary to keep the home primary heating source functional.

Provides financial assistance to help low-income households meet home energy costs.Regular Benefits range from $20 to $500. Amounts depend on income, age of household members, energy costs, and shelter situation. Typically it is a one-time only benefit during the program year.Emergency Benefits are available for persons who are eligible for HEAP and have an energy-related emergency, such as a power shutoff, less than ¼ tank oil, kerosene, or propane, or less than ten days' supply of wood, pellets, or coal. Applicant households must meet a resource test. Benefit amounts vary. Typically it is a one-time only benefit during the program year.Heating Equipment Repair or Replacement Benefits are available to repair or replace a furnace, boiler, or other direct heating equipment necessary to keep the home's primary heating source working.Cooling Assistance Benefits are available to purchase and install an air conditioner or a fan to help keep the home cool. To qualify, individuals must have already received a regular benefit greater than $21 and have a documented medical condition that is exacerbated by heat.Clean and Tune Benefits are available to clean the household's primary heating equipment but may also include chimney cleaning, minor repairs, installation of carbon monoxide detectors or programmable thermostats, if needed, to allow for the safe, proper, and efficient operation of the heating equipment. Benefit amounts are based on the actual cost incurred to provide clean and tune services, up to a maximum of $400.

Provides energy conservation measures and health and safety measures which include: reducing fuel consumption and other minor repairs related to energy needs, appliance efficiency testing and replacement, heating system repair and replacement, and insulation installation.

A federally funded, seasonal program which helps low income families, seniors and individuals with a permanent disability, with the following benefits: Regular HEAP helps with financial assistance for the payment of the primary fuel source, Emergency HEAP helps low income families or individuals who are facing a heat or heat-related energy emergency and do not have resources to resolve the situation. Furnace Repair/Replacement HEAP helps low income homeowners repair or replace furnaces, boilers and other direct heating components necessary to keep the home primary heating source functional.

Works with income-eligible households (homeowners, renters, and landlords) to improve the energy efficiency of the home (single family units, manufactured housing, and 1-4 building rental units). Considers weatherization efforts including insulation and air sealing; home heating sources, hot water tanks, carbon monoxide or smoke detectors, solar options and more, to ensure the health and safety of homes. Grants offered through New York State Energy Research and Development Authority (NYSERDA) for income-eligible households, referrals and assessment also available.

Provides HEAP grants that are used to supplement annual energy costs. Funds can only be sent to primary heating supplier and can be used to pay for electricity, propane, natural gas, wood, oil, kerosene, coal and any other heating fuel. Emergency HEAP grants may also be available to eligible households with a shut-off notice or for those running out of fuel such as propane, wood, oil, kerosene or coal. Also provides assistance with replacement or repair of primary heating source.

A federally funded, seasonal program which helps low income families, seniors and individuals with a permanent disability, with the following benefits: Regular HEAP helps with financial assistance for the payment of the primary fuel source, Emergency HEAP helps low income families or individuals who are facing a heat or heat-related energy emergency and do not have resources to resolve the situation. Furnace Repair/Replacement HEAP helps low income homeowners repair or replace furnaces, boilers and other direct heating components necessary to keep the home primary heating source functional.

Provides a variety of donated food items, and other home goods to individuals and families who are in need within the community. Also offers emergency food when needed.

Provides financial assistance to help low-income households meet home energy costs.Regular Benefits range from $20 to $500. Amounts depend on income, age of household members, energy costs and shelter situation. Typically it is a one-time only benefit during the program year.Emergency Benefits are available for persons who are eligible for HEAP and have an energy-related emergency such as a power shutoff, less than ¼ tank oil, kerosene or propane or have less than 10 days' supply of wood, pellets or coal. Applicant households must meet a resource test. Benefit amounts vary. Typically it is a one-time only benefit during the program year.Heating Equipment Repair or Replacement Benefits are available to repair or replace a furnace, boiler, or other direct heating equipment necessary to keep the home's primary heating source working.Cooling Assistance Benefits are available to purchase and install an air conditioner or a fan to help keep the home cool. Individuals must have already received a regular benefit greater than $21 and have a documented medical condition that is exacerbated by heat.Clean and Tune Benefits are available to clean the household's primary heating equipment, but may also include chimney cleaning, minor repairs, installation of carbon monoxide detectors or programmable thermostats, if needed, to allow for the safe, proper, and efficient operation of the heating equipments. Benefit amounts are based on the actual cost incurred to provide clean and tune services, up to a maximum of $400.

A federally funded, seasonal program which helps low income families, seniors and individuals with a permanent disability, with the following benefits: Regular HEAP helps with financial assistance for the payment of the primary fuel source, Emergency HEAP helps low income families or individuals who are facing a heat or heat-related energy emergency and do not have resources to resolve the situation. Furnace Repair/Replacement HEAP helps low income homeowners repair or replace furnaces, boilers and other direct heating components necessary to keep the home primary heating source functional. Application Dates: The 2025-2026 Regular HEAP benefit opened December 1, 2025. The 2024-2025 Heating Equipment Repair and Replacement (HERR) benefit closed May 9, 2025. Please check back for updates regarding HERR. The 2025-2026 Emergency HEAP benefit is scheduled to open January 2, 2026. For the 2025-2026 program year, New York State HEAP will not operate the HEAP Heating Equipment Clean and Tune benefit component. The 2025-2026 HEAP Cooling Assistance Benefit is scheduled to open April 15, 2026.

Provides financial assistance to help low-income households meet home energy costs.Regular Benefits range from $20 to $500. Amounts depend on income, age of household members, energy costs, and shelter situation. Typically it is a one-time only benefit during the program year.Emergency Benefits are available for persons who are eligible for HEAP and have an energy-related emergency, such as a power shutoff, less than ¼ tank oil, kerosene, or propane, or less than ten days' supply of wood, pellets, or coal. Applicant households must meet a resource test. Benefit amounts vary. Typically it is a one-time only benefit during the program year.Heating Equipment Repair or Replacement Benefits are available to repair or replace a furnace, boiler, or other direct heating equipment necessary to keep the home's primary heating source working.Cooling Assistance Benefits are available to purchase and install an air conditioner or a fan to help keep the home cool. Individuals must have already received a regular benefit greater than $21 and have a documented medical condition that is exacerbated by heat.Clean and Tune Benefits are available to clean the household's primary heating equipment but may also include chimney cleaning, minor repairs, installation of carbon monoxide detectors or programmable thermostats, if needed, to allow for the safe, proper, and efficient operation of the heating equipment. Benefit amounts are based on the actual cost incurred to provide clean and tune services, up to a maximum of $400.

Social Services promotes self-sufficiency by providing financial and social services to eligible County residents.Able-Bodied Adults Without Dependents (ABAWDs) are SNAP recipients aged 18-64 who are able to work and don't have a dependent child in their household. They can only receive SNAP benefits for a limited time (3 months in a 36-month period) unless they meet certain work requirements or have an exemption. These work requirements generally involve working or participating in a work program for at least 20 hours per week (80 hours per month). There have been a lot of "skimming" problems with EBT cards - it is recommended that people lock their cards if they are not using them and unlock when they go to use them.Below is the link to the EBT Skimming Scam - there is a way to lock EBT cards and this link lets clients know how to do it.EBT Scam Alert | OTDA

Eligible households can receive energy efficiency services, which includes the cleaning of primary heating equipment, but may also include chimney cleaning, minor repairs, installation of carbon monoxide detectors or programmable thermostats, if needed, to allow for the safe, proper and efficient operation of the heating equipment. Benefit amounts are based on the actual cost incurred to provide clean and tune services, up to a maximum of $500. No additional HEAP cash benefits are available. Agency prefers clients call for details Application Dates: The 2025-2026 Regular HEAP benefit opened December 1, 2025. The 2024-2025 Heating Equipment Repair and Replacement (HERR) benefit closed May 9, 2025. Please check back for updates regarding HERR. The 2025-2026 Emergency HEAP benefit is scheduled to open January 2, 2026. For the 2025-2026 program year, New York State HEAP will not operate the HEAP Heating Equipment Clean and Tune benefit component. The 2025-2026 HEAP Cooling Assistance Benefit is scheduled to open April 15, 2026.

Volunteers help the elderly, handicap and low income families with major home repairs such as roof repair, heating, hot water heaters and ramp construction.Homeowners OnlyAll Taxes and mortgage payments must be up to date

Regular Benefits range from $20 to $500. Amounts depend on income, age of household members, energy costs, and shelter situation. Typically it is a one-time only benefit during the program year. Emergency Benefits are available for persons who are eligible for HEAP and have an energy-related emergency, such as a power shutoff, less than tank oil, kerosene, or propane, or less than ten days' supply of wood, pellets, or coal. Applicant households must meet a resource test. Benefit amounts vary. Typically it is a one-time only benefit during the program year. Heating Equipment Repair or Replacement Benefits are available to repair or replace a furnace, boiler, or other direct heating equipment necessary to keep the home's primary heating source working. Cooling Assistance Benefits are available to purchase and install an air conditioner or a fan to help keep the home cool. Individuals must have already received a regular benefit greater than $21 and have a documented medical condition that is exacerbated by heat. Clean and Tune Benefits are available to clean the household's primary heating equipment but may also include chimney cleaning, minor repairs, installation of carbon monoxide detectors or programmable thermostats, if needed, to allow for the safe, proper, and efficient operation of the heating equipment. Benefit amounts are based on the actual cost incurred to provide clean and tune services, up to a maximum of $400.

Offers general clothing for men, women and children as available. Also has available household goods, small appliances. Accepts clothing, household items donations.

A federally funded, seasonal program which helps low income families, seniors and individuals with a permanent disability, with the following benefits: Regular HEAP helps with financial assistance for the payment of the primary fuel source, Emergency HEAP helps low income families or individuals who are facing a heat or heat-related energy emergency and do not have resources to resolve the situation. Furnace Repair/Replacement HEAP helps low income homeowners repair or replace furnaces, boilers and other direct heating components necessary to keep the home primary heating source functional.

Provides free clothing and small household items (such as towel, sheets, curtains, dishes, silverware, toys and children's books) to those in need free of charge (no voucher required.) Donation of good, clean clothing and small household goods are appreciated and accepted during operating hours or by special appointment.

Provides financial assistance to help low-income households meet home energy costs.Regular Benefits range from $21 to $1126. Amounts depend on income, age of household members, energy costs and shelter situation. Typically it is a one-time only benefit during the program year.Emergency Benefits are available for persons who are eligible for HEAP and have an energy-related emergency such as a power shutoff, less than ¼ tank oil, kerosene or propane or have less than 10 days' supply of wood, pellets or coal. Applicant households must meet a resource test. Benefit amounts vary. Typically it is a one-time only benefit during the program year.Heating Equipment Repair or Replacement Benefits are available to repair or replace a furnace, boiler, or other direct heating equipment necessary to keep the home's primary heating source working.Cooling Assistance Benefits are available to purchase and install an air conditioner or a fan to help keep the home cool.Clean and Tune Benefits are available to clean the household's primary heating equipment, but may also include chimney cleaning, minor repairs, installation of carbon monoxide detectors or programmable thermostats, if needed, to allow for the safe, proper, and efficient operation of the heating equipments. Benefit amounts are based on the actual cost incurred to provide clean and tune services, up to a maximum of $500.

A federally funded, seasonal program which helps low income families, seniors and individuals with a permanent disability, with the following benefits: Regular HEAP helps with financial assistance for the payment of the primary fuel source, Emergency HEAP helps low income families or individuals who are facing a heat or heat-related energy emergency and do not have resources to resolve the situation. Furnace Repair/Replacement HEAP helps low income homeowners repair or replace furnaces, boilers and other direct heating components necessary to keep the home primary heating source functional.