NEW YORK STATE THRUWAY AUTHORITY | NEW YORK STATE THRUWAY AUTHORITY
Resource Name:NEW YORK STATE THRUWAY AUTHORITY | NEW YORK STATE THRUWAY AUTHORITY
address
200 Southern Boulevard, Albany, NY 12201
Eligibility
Individuals traveling the Interstate 90 including Interstate 87, Interstate 95, Interstate 287
Hours
Administrative hours: Monday - Friday, 9 AM - 5 PM
Thruway operational 24 Hours / 7 Days
E-ZPass Customer Service: Monday - Friday, 7 AM - 7 PM
Saturday, 8 AM - 12 Noon
(518) 436-2700
Voice
·Admin | Administrative Offices
711
Voice
(844) 826-8400
Voice
(800) 847-8929
Voice
·Other | 800-THRUWAY
(800) 768-4653
Voice
·Other | 800-POTHOLE
(800) 842-2233
Voice
·Toll-Free | Thruway Emergencies (accidents, disabled vehicles, police emergencies)
(800) 333-8655
Voice
·Other | For Passenger Vehicles
Languages
Arabic, Bengali, Chinese, French, Haitian Creole, Italian, Korean, Polish, Russian, Spanish, Urdu, Yiddish
Application process
Call for information and services
Fees
Varies; call for information
Service area
New York
Operates and maintains a user-fee support road system.
Last assured
06/02/2026
Providing organization
NEW YORK STATE THRUWAY AUTHORITY
Operates and maintains a user-fee support road system.