Payment Assistance Programs | ORANGE AND ROCKLAND UTILITIES
390 West Route 59, Spring Valley, NY 10977
Eligibility
Orange and Rockland Utility customers struggling to pay their utility bill due to an emergency situation and been denied for public assistance
Required documents
Application Required (Orange County Fuel Fund Available Online), Proof of Public Assistance Denial, Proof of Emergency or Crisis (Medical Bills, Unemployment Notice, ETC)
(845) 352-9577
Voice
Languages
Language Line
Interpretation services
Language Line
Application process
Visit https://www.oru.com/en/accounts-billing/payment-assistance/new-york/neighbor-fund" to contact your local Salvation Army's Neighbor Fund for more information.
Fees
Sliding Fee Scale
Service area
Rockland, NY
Orange, NY
Offers two programs (The Neighbor Fund and Orange County Fuel Fund) for customers who have experienced a financial reversal and are struggling to pay their utility bill due to an unexpected medical problem, an accident, unemployment, etc. and have exhausted or been denied public assistance.
Providing organization
ORANGE AND ROCKLAND UTILITIES