Skip to content
New York 211 Version 2 home page

NEW YORK STATE ELECTRIC AND GAS | NEW YORK STATE ELECTRIC AND GAS

Resource Name:NEW YORK STATE ELECTRIC AND GAS | NEW YORK STATE ELECTRIC AND GAS

address

73 Wright Circle, Auburn, NY 13021

Eligibility

NYSEG customer.

Hours

Customer service hotline: M-F 7:00AM-7:00PM. Walk in: M&TH 9:00AM-3:00PM.
(800) 572-1111

Voice

·

Toll-Free | Customer service hotline

(800) 572-1121

Voice

·

Toll-Free | Natural gas odor emergency, 24 Hour Line

(800) 572-1131

Voice

·

Toll-Free | Electric emergency, 24 Hour Line

Application process

Call for information.

Fees

Utility services: call for information. Customer and advocacy services: no fee for services.

Service area

Cayuga County, New York Wayne County, New York
  • Provider of electricity, natural gas and energy services.* Provides advocacy and crisis intervention to customers having financial difficulties through the customer advocacy program.

Last assured

05/11/2023

Providing organization

NEW YORK STATE ELECTRIC AND GAS
New York State Electric and Gas is a provider of electricity, natural gas and energy services.