HRSN Screening & Social Care Navigator
Eligibility
Anyone who is on Medicaid.
Service Area: Cattaraugus, Chautauqua, Erie, & Niagara Counties.
Hours
24 hours a day, 7 days a week.
Application process
Call 211 WNY.
Fees
Free.
Service area
Cattaraugus County, NY
Chautauqua County, NY
Erie County, NY
Niagara County, NY
Provides a Health-Related Social Needs (HRSN) Screening, a standardized, 1:1 assessment used to identify whether a Medicaid member has unmet social needs that impact their health. Screenings are provided by a Social Care Navigator, a trained professional who guides Medicaid members through the process of addressing their identified social needs. Navigators may provide Eligibility Assessments, Social Care Plans, referrals, care coordination, and follow-up.
Over the phone translation available for more than 180 languages.
Last assured
12/09/2025
What's Here
Providing organization
211 WNY