HOME ENERGY ASSISTANCE PROGRAM (HEAP) | PUTNAM COUNTY DEPARTMENT OF SOCIAL SERVICES (DSS) AND MENTAL HEALTH
110 Old Route 6, Building 2, Carmel, NY 10512
Eligibility
Regular HEAP: Low-income families, Individuals ages 60 and up, and those with a permanent disability, receiving Food Stamps, TANF or SSI
Emergency HEAP Eligibility: Low-income families and individuals dealing with an emergency Furnace Repair/Replacement
Hours
Winter Hours: Mon-Fri, 9:00 am - 5:00 pm, Summer Hours: Mon-Fri, 8:00 am - 4:00 pm (June-Mid Sept.)
(845) 808-1500
Voice·
Main
(845) 225-4300
Voice·
Emergency - After business hours: Call Sheriffs Dept. for No Heat
(845) 225-8635
Voice·
Fax
(845) 808-1500
Voice·
Main
(845) 225-8635
Fax·
Fax
(888) 808-1500
Voice·
Main
(845) 225-1222
Voice·
Toll Free - (Crisis Intervention Hotline)
Application process
Call for Information
Fees
None/Not Applicable
Service area
Putnam County, NY
The Low-Income Home Energy Assistance Program (HEAP) is a Federally funded program that assists eligible households in meeting their home energy needs. If eligible, you may receive one regular HEAP benefit per program year and could also be eligible for emergency HEAP benefits if you are in danger of running out of fuel or having your utility service shut off.”
The 2024-2025 Regular HEAP benefit opened on November 1, 2024.
The 2024-2025 First and Second Emergency is scheduled to open January 2, 2025.
The 2024-2025 Heating Equipment Repair and Replacement benefit opened on October 1, 2024.
The 2024-2025 HEAP Clean and Tune benefit opened on October 1, 2024.
The 2024-2025 Cooling Assistance Benefit is schedule to open on April 15, 2025.
Last assured
09/29/2023
Providing organization
PUTNAM COUNTY DEPARTMENT OF SOCIAL SERVICES (DSS) AND MENTAL HEALTH
Offers a wide range of services for families and individuals in Putnam, such as financial assistance, employment services, counseling, adoption, protective, foster care, Medicaid, emergency services, and funds a hotline for crisis intervention.