CHILD SUPPORT SERVICES | ONEIDA COUNTY DEPARTMENT OF FAMILY AND COMMUNITY SERVICES
Resource Name:CHILD SUPPORT SERVICES | ONEIDA COUNTY DEPARTMENT OF FAMILY AND COMMUNITY SERVICES
address
100 West Dominick Street, Rome, NY 13440
Eligibility
Any parent, guardian or caretaker of a child or children under the age of 21, or a non-custodial parent or putative father of a child under the age of 21.
Hours
M-F 8:30AM-4:30PM
(800) 541-0151
Voice
·Main | Main county phone line
(315) 798-5048
Voice
(315) 266-4444
Voice
·Other | Check on court date or status of order
(888) 208-4485
Voice
(315) 798-5700
Voice
Application process
Call, go online, or visit in person for information and services. All calls must go through the NYS Child Support Helpline at 1-888-208-4485. To apply online visit www.childsupport.ny.gov
Fees
$35 and applies only when all the following conditions are met: - the custodial parent has never received assistance through the Temporary Assistance for Needy Families Program (TANF) - child support is being paid to the family - more than $550 of support is collected and paid to the family during the federal fiscal year (October 1 - September 30)
Service area
Oneida County, New York
Assists custodial parents and their children find an absent parent, establish legal fatherhood for a child, get a support order from court, collect child support payments from an absent parent, and enforce court orders when child support is not paid.
Last assured
12/30/2025
What's Here
Providing organization
ONEIDA COUNTY DEPARTMENT OF FAMILY AND COMMUNITY SERVICES
Provide various programs and services to Oneida County residents, including Adult Services, Child Support Enforcement, Public Health Insurance, SNAP, and Temporary Assistance.