DEPARTMENT OF SOCIAL SERVICES (DSS), TOMPKINS COUNTY - MEDICAID MANAGED CARE | DEPARTMENT OF SOCIAL SERVICES (DSS), TOMPKINS COUNTY
Resource Name:DEPARTMENT OF SOCIAL SERVICES (DSS), TOMPKINS COUNTY - MEDICAID MANAGED CARE | DEPARTMENT OF SOCIAL SERVICES (DSS), TOMPKINS COUNTY
address
320 W Mlkjr/state St, Ithaca City, NY 14850
Eligibility
May be eligible if receiving TANF, Safety Net Assistance, SSI or Medicaid
Hours
Mon 8:30 am - 4:30 pm
Tue 8:30 am - 4:30 pm
Wed 8:30 am - 4:30 pm
Thu 8:30 am - 4:30 pm
Fri 8:30 am - 4:30 pm
(800) 223-7242
Voice
·Toll-Free | Molina Health Care member services
(888) 343-3547
Voice
·Toll-Free | Fidelis Care member services
(607) 274-5245
Voice
·Main | Ithaca, Medicaid managed care
Service area
Tompkins County, New York
DSS does not handle Medicaid managed care applications. Individuals who qualify must apply: on the New York State of Health website, http://nystateofhealth.ny.gov/ with Health Access Navigator Certified Application Counselor Two plans in Tompkins County: Molina Health Care (Formerly Total Care) Fidelis Care Health PlanFor details, see Human Services Coalition of TC, Inc., HPC - Health Access Navigator (health insurance exchange)
Last assured
07/13/2026
Providing organization
DEPARTMENT OF SOCIAL SERVICES (DSS), TOMPKINS COUNTY
Assistance to persons with emergency need for housing and/or food or are victims of domestic violence. Determines eligibility and refers those eligible to appropriate services. processes referrals from Rescue Mission to determine eligibility for staying in the shelter conducts home studies to determine eligibility for public assistance applicants under 18 living on their own administers Housing First, helping homeless families and individuals obtain housing that otherwise might be unaffordable.(see Social Services Department, T.C., Housing First/STEPH for details) one-time furniture vouchers. If furniture is destroyed by fire, flood, etc, additional voucher can be obtained if individual applies and is determined income-eligible for DSS services.Email addresses specific to caseworkers.Applicants denied benefits can request fair hearings by calling the Office of Administrative Hearings, 800-342-3334.To determine eligibility and submit an application online, go to www.mybenefits.ny.gov