Consumer Assistance Unit | NEW YORK DEPARTMENT OF STATE DIVISION OF CONSUMER PROTECTION

1 Commerce Plaza, Albany, NY 12210

Eligibility

New York State residents

Required documents

Report Credit Card Fraud or Identity theft to the 3 Major Credit Bureaus by calling the numbers provided. Experian: 888-397-3742 Equifax: 800-525-6285 TransUnion: 800-6807289

(800) 697-1220

Voice

Website

https://dos.ny.gov/preliminary-statement-complaint-0

Languages

Spanish

Interpretation services

Spanish

Application process

Call for Information

Fees

None/Not Applicable

Service area

Operates a toll-free consumer complaint phone line and a website, to help residents with Identity theft, credit card fraud, and other consumer fraud issues, will mediate with businesses about consumer complaints.

What's Here

Consumer Fraud Reporting Identity Theft Prevention

Providing organization

NEW YORK DEPARTMENT OF STATE DIVISION OF CONSUMER PROTECTION