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National Grid Consumer Advocacy | National Grid

300 Erie Boulevard West, Syracuse, NY 13202

Eligibility

Individuals who are low and moderate income, elderly, have special needs, and/or disabled

Required documents

Call for required documentation
Voice

Application process

Call National Grid customer service at 800-642-4272 for a call back from the advocate in your area

Fees

None

Service area

MA NY RI
Provides advocacy for low and moderate income, elderly, and/or disabled customers who are having difficulty paying their bill. Advocates provide access to National Grid programs and services.Advocates?Anne O'Connell - Otsego, Rensselaer, Schenectady, and Schoharie countiesAurora Navarro - Jefferson, Lewis, Oswego, and St. Lawrence countiesKari Kelly -Clinton, Essex, Franklin, Fulton, Hamilton, Montgomery, Saratoga, Warren, and Washington countiesKristie Alcindor - Albany and Columbia countiesMartani DeRooy - Herkimer and Oneida countiesVictoria Homer -Chenango, Cortland, Madison, and Onondaga countiesGreene County is covered by Central Hudson Gas and Electric.

Providing organization

National Grid