National Grid Consumer Advocacy | National Grid
300 Erie Boulevard West, Syracuse, NY 13202
Eligibility
Individuals who are low and moderate income, elderly, have special needs, and/or disabled
Required documents
Call for required documentation
(800) 642-4272
Voice
Application process
Call National Grid customer service at 800-642-4272 for a call back from the advocate in your area
Fees
None
Service area
MA
NY
RI
Provides advocacy for low and moderate income, elderly, and/or disabled customers who are having difficulty paying their bill. Advocates provide access to National Grid programs and services.Advocates?Anne O'Connell - Otsego, Rensselaer, Schenectady, and Schoharie countiesAurora Navarro - Jefferson, Lewis, Oswego, and St. Lawrence countiesKari Kelly -Clinton, Essex, Franklin, Fulton, Hamilton, Montgomery, Saratoga, Warren, and Washington countiesKristie Alcindor - Albany and Columbia countiesMartani DeRooy - Herkimer and Oneida countiesVictoria Homer -Chenango, Cortland, Madison, and Onondaga countiesGreene County is covered by Central Hudson Gas and Electric.
What's Here
Providing organization
National Grid
